Terms & Conditions - MDC Decals

Thank you for choosing MDC Decals! We take pride in offering high-quality, custom vinyl decals designed to make your space or vehicle/MTB/Motorcycle truly stand out. Before making a purchase, please take a moment to review our Terms and Conditions. These are the rules that govern your experience with us, and by shopping with us, you agree to them.

1. Acceptance of Terms

By using our website or making a purchase from MDC Decals, you agree to the following Terms and Conditions, along with our Privacy Policy. Please read these carefully as they’re designed to ensure a smooth and transparent experience for both of us!

2. Products and Services

We specialize in creating custom vinyl decals that can be used on cars, windows, walls, laptops, and more. Whether you’re looking to add a personal touch to your car or decorate your living space, we’ve got you covered with quality materials and eye-catching designs.

Customization: We love creating personalized designs. If you have an idea or a specific request, don’t hesitate to reach out! Our team will work with you to bring your vision to life.
Product Information: We strive for the highest quality in everything we do. All our decals are crafted using durable, long-lasting vinyl designed to stand up to wear and tear. However, remember that results may vary depending on the surface and conditions (e.g., direct sunlight or harsh weather).

3. Ordering and Payment

How to Order: Place your order directly through our website or by contacting us via email if you prefer a more personal touch. Once we receive your order, we’ll send you a confirmation email. Please double-check your details!
Pricing: All prices are listed in UK Pounds and are subject to change. If you’ve ordered from us before, don't worry any price adjustments will be clearly stated before payment.
Payment: We accept payments through secure options such as Stripe, PayPal, Visa etc.]. Payment is required before we process and ship your order.

4. Shipping and Delivery

Processing Time: We aim to ship orders within 1 to 2 business days. Since some of our products are custom-made, this may vary depending on the complexity of your order. You’ll receive an email once your order has shipped, with tracking info.
Shipping Rates: We offer a variety of shipping options at checkout, so you can choose what works best for you.
Delivery Time: While we provide estimated delivery dates, we cannot guarantee exact times. We’re not responsible for delays caused by third-party carriers, but if something seems off, just let us know, and we’ll do our best to assist.

5. Returns and Refunds

Custom Orders: Since many of our products are made specifically for you, we don’t accept returns or exchanges on custom or personalized vinyl decals. However, if your order is defective or damaged during shipping, we’ll happily resolve the issue.
Damaged or Incorrect Items: If you receive a damaged or incorrect item, please reach out within 3 days of receiving your order. We’ll guide you through the process of returning the item and issuing a replacement or refund.

6. Care Instructions

Our decals are designed to last, but how you care for them makes a difference:

Surface Prep: Before applying your decal, make sure the surface is clean, dry, and smooth. Use rubbing alcohol to remove any oils, dust, or dirt.
Application: Follow the included instructions for easy application.
Maintenance: To keep your decals looking fresh, avoid harsh cleaning products or abrasive materials. Wipe gently with a soft cloth.

7. Usage and Restrictions

We want you to enjoy your decals, but we do have a few guidelines:

Authorized Use: Our decals are for personal use only and should not be resold or used for commercial purposes without prior consent from us.
Legal Responsibility: By using our decals, you agree not to violate any laws or infringe on the rights of others. This includes respecting intellectual property rights and ensuring your use is not offensive or harmful.

8. Intellectual Property

All content on our website, including logos, designs, images, and text, is the property of MDC Decals or our licensors. This material is protected by copyright laws. You may not copy, reproduce, or distribute any content without written permission.

9. Limitation of Liability

While we take every measure to ensure your satisfaction, we cannot be held liable for any damages caused by the use or inability to use our products. This includes, but is not limited to, property damage, personal injury, or any financial loss. We’re here to help, though if something goes wrong, please get in touch!

10. Privacy and Data Protection

We value your privacy! Any personal information you provide is securely stored and used only for the purposes of fulfilling your order. We will never sell or share your information with third parties.

11. Modifications to Terms and Conditions

We may update or change these Terms and Conditions from time to time. If we do, the updated version will be posted on our website with a new “Last Updated” date. Be sure to check back periodically for any changes.

12. Governing Law

These Terms and Conditions are governed by the laws of England, By using our site, you agree to submit to the exclusive jurisdiction of the courts in England..